Contact Us and Raise a Glass to Conversation
We'd love to hear from you!
Feel free to reach out to our team for any inquiries, feedback, or partnership opportunities.
At BevLive, we believe in the power of connection. Whether you have a question, a partnership opportunity, or simply want to share your love for wine, we're here to listen. Reach out to our passionate team and let's embark on a journey together, exploring the endless possibilities that wine and technology can unlock. Cheers to new connections and exciting collaborations!
Find answers to common questions about BevLive, our platform, and services. If you can't find what you're looking for, our team is here to assist you.
To create an account on BevLive, simply click on the “Customer Login” button at the top of the page and click register in the drop down options. Follow the prompts to enter your information and create your account.
You can reach our customer support team by filling out the contact form on this page or by sending an email to support@bevlive.com. We strive to respond to all inquiries within 24 hours.
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. You can securely enter your payment information during the checkout process.
BevLive offers shipping options through our 3-tier compliant fulfillment process. During the checkout process, you can choose either Model A (winery’s own fulfillment) or Model B (BevLive’s 3rd party fulfillment). Shipping costs and delivery times may vary based on your location and the selected fulfillment model.
Yes, once your order is processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.
We take utmost care in packaging and shipping our products, but if you receive a damaged or defective item, please contact our customer support team immediately. We will assist you in resolving the issue and arranging a replacement if necessary.
Currently, we primarily focus on the U.S. market. However, we are continuously expanding our capabilities and exploring international shipping options. Please stay tuned for updates regarding international shipping.
We strive to process and ship orders as quickly as possible. If you need to cancel or modify your order, please contact our customer support team immediately. We will do our best to accommodate your request, depending on the status of your order.
BevLive offers two fulfillment models for wineries, each with its own monthly fee. However, for wine consumers, there are no additional membership fees. You only pay for the products you purchase through our platform.
We value your feedback and suggestions. You can share your thoughts with us by filling out the contact form on this page or by sending an email to feedback@bevlive.com. We appreciate your input and strive to continuously improve our platform and services.
